基于“逐层深入”系统的e-Bed 功能定位与创意构思

图学学报

基于“逐层深入”系统的e-Bed 功能定位与创意构思

出版日期:2013-06-29 发布日期:2015-06-11

The Function Orientation and Creative Ideas of Robotic Chair/Bed Based on Step-down User Research System

Online:2013-06-29 Published:2015-06-11

摘要/Abstract

摘要： 为准确定位用户需求，提出了多种用户研究方法串联进行的“逐层深入”
用户研究系统，并在床、椅一体化护理平台（简称e-Bed）的项目中应用该系统研究用户，
得到需求域。进而将用户需求域提升为产品功能域，形成产品的初步功能定位及创意构思。
在该系统中，又提出并实践了基于实际场景的角色代入的用户研究方法，以求更为准确、深
入地挖掘用户需求。

关键词: 用户研究系统, 用户需求域, 产品功能域, 角色代入法, 床椅一体化

Abstract: This article presents the Step-down user research system combining with several
parallel user research methods, and gets a deep understanding of users with this system in the
project of robotic chair/bed. The product’s initial function orientation and creative ideas are
fomed by translating the user need into product need. In this system, a new method of user
research is creatively put forward to get the latent demand more accurately using personas and
scenarios.

Key words: user research system, user need, product need, role of substitution, robotic
chair/bed

姜茜，刘静华，陈殿生. 基于“逐层深入”系统的e-Bed 功能定位与创意构思[J]. 图学学报.

Jiang Qian, Liu Jinghua, Chen Diansheng. The Function Orientation and Creative Ideas of Robotic Chair/Bed Based on Step-down User Research System[J]. Journal of Graphics.