Abstract: In order to seek innovative solutions for the designing of elderly household companion
robot, this paper studies the modeling method of the user demand’s acquisition and conversion for the
home companion robot based on quality function deployment (DFQ). With a focus on the elderly user
demand, by means of investigating and analyzing the existing robot appearance and trial experience,
as well as computing importance order of user demands the present study constructed the model of
QFD for the elderly household companion robot, so as to find out novel methods to solve problems
and determine the overall design of intelligent elderly household robots, and finally provide reference
for innovative design to enhance user experience.

Key words: industrial design, quality function deployment, fuzzy-Kano model, accompany robot;
user requirement